Agent Score Sheet Agent Score Sheet Agent Score Sheet Executive*Hamta THIRUCHELVAMKevin WONGSOH Kar LiangKOW Lip YingLEE Joo WenLIM Jia YingJasmine KhooNicol LORCynthia JOHNYuslindah NAHARAgent*Agent ID*Agent ID that was assigned by Ella Cheong LLC.Management responsiveness*Does not meetBarely meetsMeets someMeets mostFully meetsAgent able to respond and resolve the inquiry timely and accuratelyAgent communicates issues/ concerns efficientlyAgent provides notification/ reminder on deadlineAgent communicates the cost involved accuratelyAgent is willing to negotiate the costFlexibility to respond to unexpected demand of workProactively delivers solution for an issueAgent willingly support and share information (i.e updates on IP regulations, current practice direction)Agent promptly notifies on holidayQuality of the work*Does not meetBarely meetsMeets someMeets mostFully meetsReporting of works are prompt and completeDocumentation is detailed and correctCorrective action completed promptly and effectivelyService billed as initially bidBills for work done issued timelyRelationship*Does not meetBarely meetsMeets someMeets mostFully meetsThe working relationship with agent is good"We prefer to continue working with this agent (*state Yes/ No on comments section)"CAPTCHA
